Knowledge Base

  1. Account Settings 

    1. How do I reset my password?
    2. How do I deactivate my account?
    3. How do I permanently delete my account?
    4. Un-hiding your account
  2. Browsing for Roommates 

    1. How can I see more potential Roommates
    2. How do I see more information about the users?
    3. What happens when I "Like" another user?
    4. What happens when I "Dislike" someone's profile?
    5. How can I see users with Mutual Friends?
  3. Feedback 

    1. How do I give feedback?
  4. General Questions 

    1. Which cities does Diggz currently serve?
    2. When will Diggz expand to other cities?
    3. Can Diggz help me find a place?
    4. Can Diggz provide help moving?
  5. Interacting with other users 

    1. How do I contact other Diggz users?
    2. Can any Diggz user contact me?
    3. How do I get more “Matches”?
    4. How do I know if someone liked me?
    5. I cannot find the profiles I liked
  6. Pricing 

    1. Does Diggz cost me anything?
  7. Privacy 

    1. Can other Diggz users access my contact information?
    2. Will Diggz ever read my conversations?
  8. Profile 

    1. How do I make changes to my profile?
    2. How do I Change my Profile Picture?
    3. My Profile Picture isn't showing Correctly
    4. I don’t feel like answering all of the questions on my profile, can I still use Diggz?
    5. I'm looking for a room or roommate but my profile says that I have a room to offer
  9. Room Offer 

    1. I have a room, how do I list it?
    2. How do I delete my room offer from my profile?
  10. Safety & Fraud Prevention 

    1. Tips to Identify Scammers
    2. Scammers Black List
    3. How Do I Report an Inappropriate User?
  11. Tenant Screening Reports 

    1. How much does a report costs?
    2. What information is provided in the report?
    3. Does the receiver of my report see my Social Security Number or any other personal info?
    4. Do I get a copy of my report?
    5. I want to send my report to multiple users, do I need to pay extra?
  12. All articles 

    1. Which cities does Diggz currently serve?
    2. How do I make changes to my profile?
    3. Does Diggz cost me anything?
    4. How do I contact other Diggz users?
    5. Can other Diggz users access my contact information?

Feedback and Knowledge Base