Knowledge Base ← Diggz Customer Help Desk 1. General Questions → Which cities does Diggz currently serve? Does Diggz cost me anything? Can Diggz help me find a place? Can Diggz provide help moving? How do I give feedback? 2. Account Settings → How do I reset my password? How do I deactivate my account? How do I permanently delete my account? Un-hiding your account 3. Contacting Potential Roommates → How do I contact other Diggz users? Can any Diggz user contact me? What is an 'Instant Message'? How do I get more 'Instant Messages'? How do I get more “Matches”? 8 articles → 4. Searching Roommates → How can I see more potential Roommates How do I see more information about someone? What happens when I "Like" someone? What happens when I "Dislike" someone's profile? How can I see Mutual Friends with Potential Roommates? 5. Listing a Room For Rent → I have a room for rent, how do I list it? How do I delete my room offer from my profile? 6. Diggz Premium → What do I get with a Diggz Premium Membership? How do I cancel my Diggz Premium Subscription Is Diggz Premium a one time payment or auto renewal payment? 7. NYC Rental Search → What type of apartments are offered on Diggz? What happens when I like an Apartment? How do I go to view an apartment? I inquired with an agent, but no one got back to me Can I go to view an apartment before I have a roommate lined up? 8. Safety & Fraud Prevention → Tips to Identify Scammers How Do I Report an Inappropriate User? 9. Privacy → Can other Diggz users access my contact information? Will Diggz ever read my conversations? All articles → Which cities does Diggz currently serve? How do I make changes to my profile? How do I contact other Diggz users? Can other Diggz users access my contact information? How do I reset my password? 45 articles →