Knowledge Base

  1. Account Settings 

    1. How do I reset my password?
    2. How do I deactivate my account?
    3. How do I permanently delete my account?
    4. Un-hiding your account
  2. Apartment Search 

    1. What type of apartments are offered on Diggz?
    2. What happens when I like an Apartment?
    3. How do I go to view an apartment?
    4. Why can I only schedule a call and not a viewing?
    5. I scheduled a viewing or call, but it was never confirmed
  3. Browsing for Roommates 

    1. How can I see more potential Roommates
    2. How do I see more information about the users?
    3. What happens when I "Like" another user?
    4. What happens when I "Dislike" someone's profile?
    5. How can I see users with Mutual Friends?
  4. Feedback 

    1. How do I give feedback?
  5. General Questions 

    1. Which cities does Diggz currently serve?
    2. When will Diggz expand to other cities?
    3. Can Diggz help me find a place?
    4. Can Diggz provide help moving?
  6. Interacting with other users 

    1. How do I contact other Diggz users?
    2. Can any Diggz user contact me?
    3. What is an 'Instant Message'?
    4. How do I get more 'Instant Messages'?
    5. How do I get more “Matches”?
  7. Pricing 

    1. Does Diggz cost me anything?
  8. Privacy 

    1. Can other Diggz users access my contact information?
    2. Will Diggz ever read my conversations?
  9. Profile 

    1. How do I make changes to my profile?
    2. How do I Change my Profile Picture?
    3. My Profile Picture isn't showing Correctly
    4. I don’t feel like answering all of the questions on my profile, can I still use Diggz?
    5. I'm looking for a room or roommate but my profile says that I have a room to offer
  10. Room Offer 

    1. I have a room, how do I list it?
    2. How do I delete my room offer from my profile?
  11. Safety & Fraud Prevention 

    1. Tips to Identify Scammers
    2. Scammers Black List
    3. How Do I Report an Inappropriate User?
  12. All articles 

    1. Which cities does Diggz currently serve?
    2. How do I make changes to my profile?
    3. Does Diggz cost me anything?
    4. How do I contact other Diggz users?
    5. Can other Diggz users access my contact information?

Feedback and Knowledge Base