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Diggz Customer Help Desk
Welcome to Diggz's Customer Support Center!
We will be delighted to help you with issues and answer all your questions. Feel free to contact us or check out our FAQs for quick answers.
Knowledge Base
1. General Questions
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Which cities does Diggz currently serve?
Does Diggz cost me anything?
Does Diggz Have an App?
What is the meaning of Diggz?
Can Diggz help me find a place?
10 articles
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2. Account Settings
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I cannot log back in
How do I reset my password?
How to enable Notifications?
How do I deactivate my account?
How do I permanently delete my account?
6 articles
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3. Contacting Potential Roommates
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How do I contact other Diggz users?
Can any Diggz user contact me?
What is an 'Instant Message'?
How do I get more 'Instant Messages'?
How do I get more “Matches”?
8 articles
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4. Searching Roommates
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How can I see more potential Roommates
How do I see more information about someone?
What happens when I "Like" someone?
What happens when I "Dislike" someone's profile?
How can I see Mutual Friends with Potential Roommates?
6 articles
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5. Rooms For Rent
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I have a room for rent, how do I list it?
How do I delete my room offer from my profile?
How do I find a Room for Rent?
What are coliving rooms?
6. Diggz Premium
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What do I get with a Diggz Premium Membership?
How do I cancel my Diggz Premium Subscription
How do I update my payment information
Is Diggz Premium a one time payment or auto renewal payment?
7. Apartment Rental Search
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What type of apartments are offered on Diggz?
Can I find a furnished apartment or room?
What happens when I like an Apartment?
How do I go to view an apartment?
I inquired with an agent, but no one got back to me
6 articles
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8. Safety & Fraud Prevention
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Is Diggz Safe?
What are Verified Profiles?
Tips to Identify Scammers
How Do I Report an Inappropriate User?
How do I add references to my profile?
9. Privacy & Security
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Can other Diggz users access my contact information?
Will Diggz ever read my conversations?
How do I report a Security Vulnerability
All articles
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Which cities does Diggz currently serve?
How do I make changes to my profile?
How do I contact other Diggz users?
Can other Diggz users access my contact information?
How can I see more potential Roommates
60 articles
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Knowledge Base
1. General Questions
10
articles
2. Account Settings
6
articles
3. Contacting Potential Roommates
8
articles
4. Searching Roommates
6
articles
5. Rooms For Rent
4
articles
6. Diggz Premium
4
articles
7. Apartment Rental Search
6
articles
8. Safety & Fraud Prevention
5
articles
9. Privacy & Security
3
articles
All articles
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