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Diggz Customer Help Desk

Welcome to Diggz's Customer Support Center!

We will be delighted to help you with issues and answer all your questions. Feel free to contact us or check out our FAQs for quick answers.

Knowledge Base

  1. 1. General Questions →

    1. Which cities does Diggz currently serve?
    2. Does Diggz cost me anything?
    3. Does Diggz Have an App?
    4. What is the meaning of Diggz?
    5. Can Diggz help me find a place?

  2. 10. Privacy & Security →

    1. Can other Diggz users access my contact information?
    2. Will Diggz ever read my conversations?
    3. How do I report a Security Vulnerability

  3. 2. Account Settings →

    1. I cannot log back in
    2. How do I reset my password?
    3. How to enable Notifications?
    4. How do I deactivate my account?
    5. How do I permanently delete my account?

  4. 3. Contacting Potential Roommates →

    1. How do I contact other Diggz users?
    2. Can any Diggz user contact me?
    3. What is an 'Instant Message'?
    4. How do I get more 'Instant Messages'?
    5. How do I get more “Matches”?

  5. 4. Searching Roommates →

    1. How can I see more potential Roommates
    2. How do I see more information about someone?
    3. What happens when I "Like" someone?
    4. What happens when I "Dislike" someone's profile?
    5. How can I see Mutual Friends with Potential Roommates?

  6. 5. Listing Rooms For Rent →

    1. I have a room for rent, how do I list it?
    2. How do I edit or update my room listing?
    3. How do I delete my room offer from my profile?
    4. Can I list more than one room or property?
    5. How long will my room listing stay active?

  7. 6. Searching For Rooms for Rent →

    1. How do I find a Room for Rent?
    2. What types of rooms for rent are available on Diggz?
    3. What are coliving rooms?
    4. Can I find rooms for rent in smaller cities & towns?

  8. 7. Diggz Premium →

    1. What do I get with a Diggz Premium Membership?
    2. How do I cancel my Diggz Premium Subscription
    3. How do I update my payment information
    4. Is Diggz Premium a one time payment or auto renewal payment?

  9. 8. Apartment Rental Search →

    1. What type of apartments are offered on Diggz?
    2. Can I find a furnished apartment or room?
    3. What happens when I like an Apartment?
    4. How do I go to view an apartment?
    5. I inquired with an agent, but no one got back to me

  10. 9. Safety & Fraud Prevention →

    1. Is Diggz Safe?
    2. What are Verified Profiles?
    3. Tips to Identify Scammers
    4. How Do I Report an Inappropriate User?
    5. How do I add references to my profile?

  11. All articles →

    1. Which cities does Diggz currently serve?
    2. How do I make changes to my profile?
    3. How do I contact other Diggz users?
    4. Can other Diggz users access my contact information?
    5. How can I see more potential Roommates
    71 articles →