If you scheduled a viewing or a call for a specific apartment and never received a confirmation, first please check your spam or junk folders. If you still don't see any confirmation email it means that our partners haven't confirmed the appointment yet. in most cases they confirm promptly, but sometimes there could be some delays (someone was on vacation, sick, or just missed your email). Please let us know if you are not sure about a scheduled appointment. You are always welcome to modify the appointment as well and reschedule it for a later day or time.